How to Claim Promotions
We offer various promotions to enhance your betting experience, including bonus bets, dividend boosts, and special offers. Learn how to find and claim these promotions to maximize your betting value.
Free Benefits
Promotions are free benefits that can boost your winnings or give you extra betting credits. Make sure to check regularly for new offers!
Types of Promotions
| Promotion Type | What You Get | How It Works |
|---|---|---|
| Bonus Bets | Free betting credits | Use to place bets without risking your own money |
| Dividend Boost | Enhanced odds/dividends | Get better returns on winning bets |
| Deposit Bonuses | Bonus bets when you deposit | Deposit funds and receive bonus bet credits |
| Money Back Specials | Refund if you lose | Get your stake back as a bonus bet if certain conditions are met |
| Multi Bet Bonuses | Extra winnings on multis | Bonus percentage added to multi bet winnings |
Where to Find Promotions
Rewards Dashboard
- Log in to your account - Sign in with your credentials
- Go to Rewards - Click on 'Rewards' or 'Benefits' in your account menu
- View available promotions - See all current offers and promotions
Promotion Sections
- Today's Promos - Time-sensitive offers available today
- Racing Promos - Horse racing, greyhounds, and harness racing offers
- Sports Promos - Sports betting promotions
- Bonus Bets - Your available bonus bet credits
- Dividend Boost - Available odds boost offers
How to Claim a Promotion
Step-by-Step Guide
- Browse available promotions - Go to Rewards section and view offers
- Read the details - Click 'View Details' to see terms and conditions
- Check eligibility - Ensure you meet the requirements
- Click 'Activate' - Activate the promotion to claim it
- Confirmation - You'll see a success message when activated
- Use your benefit - The bonus bet or boost will be available in your account
Activation Required
Most promotions require you to manually activate them. They won't be applied automatically - you must click the 'Activate' button.
Claiming Bonus Bets
From Promotions
- Go to Rewards - Access your rewards dashboard
- Find the bonus bet offer - Look in Today's Promos or Racing/Sports Promos
- Read the terms - Check requirements and restrictions
- Click Activate - Claim the bonus bet
- Check your Bonus Bets - View in the Bonus Bets section
Automatic Bonus Bets
Some bonus bets are credited automatically:
- Welcome offers - Credited after meeting sign-up requirements
- Deposit bonuses - Credited after qualifying deposit
- Money-back specials - Credited if you meet the conditions
- Loyalty rewards - Credited based on your betting activity
Claiming Dividend Boosts
What is a Dividend Boost?
Dividend boosts (also called odds boosts) increase your potential winnings by enhancing the odds on selected bets.
How to Use Dividend Boosts
- Activate the boost - Go to Rewards > Dividend Boost and activate available boosts
- Add selection to betslip - Choose a bet that's eligible for the boost
- Apply boost in betslip - Toggle the 'Boost' option in your betslip
- See enhanced odds - Your potential return will be higher
- Place your bet - Confirm and place the boosted bet
| Feature | Details |
|---|---|
| Maximum stake | Boosts have a maximum bet limit (e.g., $100) |
| Eligible markets | Usually racing Win bets or specific sports markets |
| Cannot combine | Cannot use boost and bonus bet on the same selection |
| Limited quantity | You may have a limited number of boosts available |
Promotion Eligibility
Who Can Claim?
- Verified accounts - Most promotions require account verification
- Eligible customers - Some offers are for new customers only
- Geographic restrictions - Must be in eligible jurisdiction
- Age requirement - Must be 18+ years old
- Terms compliance - Must comply with all terms and conditions
Common Restrictions
- One per customer - Most promotions can only be claimed once
- Minimum deposit - Some require a minimum deposit amount
- Minimum odds - May require betting on selections above certain odds
- Specific markets - May only apply to certain sports or racing types
- Time limits - Must be used within specified timeframe
Viewing Your Active Promotions
Bonus Bets
- Go to Rewards - Access your rewards dashboard
- Click Bonus Bets - View all available bonus bets
- Check details - See amount, expiry, and restrictions for each
What You'll See
| Information | Description |
|---|---|
| Amount | Value of the bonus bet (e.g., $50) |
| Expiry date | When the bonus bet expires |
| Restrictions | Which markets you can use it on |
| Description | Details about the promotion |
Promotion Terms and Conditions
Always Read the Terms
Important
Every promotion has specific terms and conditions. Always read them carefully before activating to ensure you understand the requirements.
Common Terms
- Minimum odds - E.g., 'Must bet on selections $2.00 or greater'
- Eligible markets - E.g., 'Racing Win bets only' or 'Sports multi bets only'
- Turnover requirements - E.g., 'Must turnover deposit 1x before withdrawal'
- Maximum stake - E.g., 'Maximum bonus bet stake $50'
- Expiry period - E.g., 'Must be used within 7 days'
- Excluded events - Some events may be excluded
Troubleshooting
Promotion Not Appearing
- Check eligibility - Ensure you meet all requirements
- Verify your account - Complete account verification if needed
- Check location - Ensure you're in an eligible jurisdiction
- Refresh the page - Sometimes promotions need a page refresh
- Contact support - If still not showing, contact our team
Cannot Activate Promotion
- Already claimed - You may have already activated this offer
- Expired - The promotion period may have ended
- Not eligible - You may not meet the requirements
- Account restrictions - Your account may have restrictions
Bonus Bet Not Showing in Betslip
- Check restrictions - Ensure your bet meets the bonus bet requirements
- Eligible market - Make sure you're betting on an eligible market
- Minimum odds - Check if there's a minimum odds requirement
- Expiry - Bonus bet may have expired
Tips for Maximizing Promotions
- Check daily - New promotions are added regularly
- Read terms carefully - Understand all requirements before activating
- Use before expiry - Don't let bonus bets or boosts expire
- Combine strategically - Plan your bets to maximize promotional value
- Enable notifications - Get alerts about new promotions
- Check email - We send exclusive offers via email
Promotional Notifications
How to Stay Updated
- Email notifications - Receive exclusive offers in your inbox
- SMS alerts - Get text messages about time-sensitive promotions
- In-app notifications - See promotions when you log in
- Promotions page - Check the dedicated promotions section regularly
Managing Notifications
- Go to My Account - Access your account settings
- Select Communication Preferences - Manage your notification settings
- Choose preferences - Select which notifications you want to receive
- Save changes - Update your preferences
Common Questions
How often are new promotions added?
We add new promotions regularly, including daily offers, weekly specials, and seasonal campaigns. Check your Rewards dashboard frequently.
Can I use multiple promotions at once?
Generally, you can have multiple bonus bets available, but you can only apply one bonus bet or one boost per individual bet. Check specific terms for each promotion.
What happens if I don't activate a promotion?
If you don't activate a promotion before it expires, you'll miss out on that offer. Most promotions require manual activation.
Do promotions expire?
Yes, all promotions have expiry dates. Bonus bets typically expire 7-30 days after being credited. Check the expiry date for each offer.
Can I withdraw bonus bet winnings immediately?
Winnings from bonus bets are real money and can be withdrawn, subject to any deposit turnover requirements on your account.
Why can't I see any promotions?
Ensure your account is verified and you're in an eligible location. Some promotions are targeted to specific customer segments.
Need Help?
Support Available
If you're having trouble claiming a promotion or have questions about an offer, contact our support team via Live Chat or email.